If the "Enter Password" window is still open, select "Forgot password? Microsoft will attempt to verify your account via email or text. As an Office 365 admin, you can check Office 365 service health. If you're an Office 365 user, do the following to deactivate an installation.



You can't custom select which Office applications you want to install or not install, nor you can't delete individual applications after your installation is complete. However, you can delete shortcuts to applications you don't plan to use. When you install Office 2016, all the applications that came with your particular Office product are installed at the same time. In addition, with Office for business plans only admins responsible for managing Microsoft 365 in their organization can do certain tasks. Therefore, admins should view the issues and solutions listed under both the Office for business and Microsoft 365 Admin tabs. Service health is the online tool available for Office 365 for organizations (if you have work and school Office 365 accounts).

Common questions

Another fix that can work is simply to remove the synced account from Outlook, and add it again. In order for the recovery process to be available is the two-factor authentication disabled. In this article I will walk you through some of the most common Office 365 issues, and how you can fix them. Issues can also arise from incorrect account permissions, which can affect access to various Office 365 features. Try testing the configuration of your Office 365 email system and fix the problems that are preventing users from using the email services. Microsoft Support and Recovery Assistant can help you resolve problems with Microsoft Office, Office 365, and Outlook.

If none of the above resolve the problem, there are a few other troubleshooting tactics you can try. Check to make sure you’re connected to the internet, and that your computers date, time, and time zone are accurate. You’ll also want to make sure that you are running the latest version of Office. Next, you’ll want to review firewall settings, and check any anti-virus software that could be blocking the connection to verify the subscription status. If your issue persists after reviewing these settings, contact your internal or external IT support team or Microsoft Support at Contact Us - Microsoft Support.

• When we are working with third-party software we might encounter some problems – it’s obvious and normal.
• Use the uninstall troubleshooter to uninstall Microsoft 365, Office 2021, Office 2019, or Office 2016 from your Windows PC.
• See Use the Office 2016 offline installer and select the Office for business tab.
• It runs multiple tests in terms of configuring and solving any potential problem.
• With 15+ years of customer service experience and troubleshooting iOS, Mac, and Windows PC.
• The operating system on which your Office 365 applications are installed does not support the updated version of Microsoft Office 365.

Uninstall Office for Mac

Sign In or Create Your Account Today – Microsoft and sign in with your Microsoft account. From here, review the details under the subscriptions heading or the cancelled subscriptions heading to confirm your subscription. Be sure to restart your Office applications if you have to renew your subscription. If you need to install the 64-bit version, select the PC step-by-step tab and expand the section, "Install or reinstall an Office for business product." Office 365 Service Health is an online tool, available for organizations, accessible only by administrators, in Office 365 Admin Center.

Issues after installing Office

See the bottom of the Office for business column for a list of plans that don't include the Office desktop client. When you install Office it's automatically linked to your Office 365 plan. Use this easy fix tool to uninstall Office and then follow the steps to reinstall Office. Microsoft Office 365 is currently the most popular suite for productivity applications – thus it is important to mention the most common Office 365 issues. Microsoft 365 offers the most reliable solutions for improving team productivity, storage, and communication.

Repair an Office application

Only Office 365 administrators can access this tool in the Office 365 admin center. Use the Service health dashboard to find possible Office 365 issues and read the provided advice on how to fix them. The operating system on which your Office 365 applications are installed does not support the updated version of Microsoft Office 365. Windows 7 and Windows 8 do not support the latest Office 365 versions, and only Windows 10 supports these (Windows Server operating systems are not covered here). You may encounter issues when using any application, and Office 365 is no exception. Not all issues are caused by bugs left unpatched by the software vendor or by third-party applications like the recent Crowdstrike incident that caused a global O365 outage.

This provoked the request shown in Figure 4 (where, of course, I clicked Continue to close Outlook so repairs could work through to completion). Once you’ve clicked Change, you may see a User Account Control window asking for permission to run the repair program. The Quick Repair option, as shown in Figure 2, is selected by default. As the name of this tool suggests, Remote Connectivity Analyzer can identify Office 365 issues with connectivity. Those issues can be a cause for a lot of Office 365 problems.



To add to the dock, drag the app icon from the Launchpad or the Applications folder. You might get an error that has a number and maybe some descriptive text. Although the messages are hard to understand, there are often solutions. For other solutions, see Install button doesn't install Office. Check that your computer meets the minimum system requirements to install Office. See System Office 365 support guide requirements for Office for a list of additional requirements.



Uninstall old versions of Microsoft Office from your computer and try to activate Microsoft Office 365 again. Then try to activate the installed Office 365 suite again on your computer. You may need to remove old Microsoft Office licenses from your computer and install a new one. If the above steps have not resolved your issue, open Outlook in Safe Mode to see if the issue is resolved. Type Outlook.exe /safe, and click OK.  If it is not, you may need to reinstall the Office suite completely.